Robert’s lead aims to accelerate expansion, with his vast expertise, Helpware will continue to become an industry leader in the BPO Industry.

SAN FRANCISCO, CA, April 14, 2020 /Neptune100/ — Having led delivery of outsourced business processing services for government and commercial clients for more than 18 years, Robert Nash offers extensive expertise in developing and implementing best-in-class customer care, business process solutions and digital services with a relentless focus on transforming the consumer experience. A veteran BPO executive, Robert brings vast experience from large scale BPO providers (such as Xerox) servicing both domestic, near-shore and offshore locations.

Robert’s years of experience include specialization in business operations, client management, productivity forecasting, digital solution design and business analytics. Robert is process driven with a deep background in Six Sigma practices and certification. He is a proven business owner driving over $500M of closed and implemented BPO business in the past 10 years alone. Robert is highly qualified to lead our aspiration of growth through operational excellence, outstanding culture and innovation. With his industry expertise and business acumen across healthcare, tech, transportation and retail industries we are confident that Robert’s leadership will be integral in driving our continued growth.

Coming off of a year of explosive growth, and after being named Clutch’s Global Customer Service Company for 2019, this fantastic new addition to the team puts Helpware in a position to grow exponentially in 2020.

Please join us in welcoming Robert Nash to the Helpware team. We will have an open Q and A with Robert and customers and potential clients on Thursday, April 16, 2020, at 1 PM EST. Please reach out for the information.

For more information about Helpware and our exciting new releases, please visit us at Helpware.io

Helpware is a company taking a modern approach to the outsourcing industry. They’ve created the company to change perceptions of what outsourcing is and can be, and they did that by building amazing cultures in each of their locations, and by simply treating their employees better. With Helpware, we are all a team and family, and you’ll see that true difference when partnering with them.