Docspert.com provides life-changing medical expertise from international specialists to patients in the Middle East and Africa, using telemedicine.
CAIRO, EGYPT, June 08, 2020 /Neptune100/ — “We managed to get the expert’s opinion to them with only 30 minutes to spare before her operation. As a result, we saved this young lady having her womb removed unnecessarily, and her ability to have children in future was preserved. The medical opinion from our international expert result in a life changing event for this young girl,” says Professor Hisham Mehanna, medical director of docspert.com. This 15 year old girl had originally been recommended to have her ovaries and womb removed for an ovarian tumour, but what was actually needed was removing the affected ovary and then having chemotherapy.
Docspert.com (www.docspert.com, name derived from doctor expert) is the first telemedicine platform to connect patients in the Middle East and Africa seeking medical opinions with international medical experts from the UK, USA and Europe￼, online and through videoconferencing, and so removing the need, cost and effort of travel.
Prof Mehanna, a world-renowned head and neck cancer surgeon working in the UK, goes on to say, “The idea came to me after witnessing the expense and effort that patients abroad went through to come to consult with me in the UK. I felt there must be something better that we can do to help them.
“Since we launched in February 2020, the team at Docspert.com have been able to help countless patients. Our experience has been that unfortunately over 70% of the diagnosis or treatments that were recommended originally to those patients who consulted us were incorrect, with sometimes devastating impact on their quality of life, and in some cases, cure.”
Nadia, a 65 year old lady, used Docpsert.com when she developed a rare skin cancer. “I got different recommendations from different clinicians locally. The surgeons recommended surgery, but that was going to be very extensive, and healing was going to be difficult because the where the cancer was. The oncologists recommended radiotherapy but that was also going to have a 4 month recovery period. A friend told me about Docpsert.com, and through it I consulted with an expert in the UK, who specialises in this rare cancer. She recommended a chemotherapy local ointment. I felt rough, but after one week, the tumour began to disappear and within a month it had gone completely. No extensive surgery and no painful radiotherapy. And thankfully, I remain well and clear of tumour now 6 months later. I am so lucky to have been able to consult such a great doctor through Docspert.com!”
Prof Mehanna quotes another example of a patient who had endured 6 months of abscesses in her torso following a liposuction (fat removal) operation. She was prescribed many treatments by several local doctors, from wide spectrum antibiotics to immunosuppressive treatments and steroids, with no success. Eventually had to stop working because of the severity of the abscesses. Docspert.com’s dermatology expert suggested a test for atypical mycobacterium – a difficult-to-detect microbe, that most likely had been the result of contamination of the surgical procedure. She tested positive, and after receiving the correct antibiotic, the patient’s abscesses went away completely.
Prof Mehanna continues “We strive to provide specialist medical expertise of the highest quality, and so we only select experts with international or national reputations, who are recommended to us personally by one of the other clinicians in our network.”
The company has a strong corporate social responsibility ethos. “Our vision is to improve the quality of healthcare in the Middle East and Africa. To help do that, we established the Docspert.com clinical community of local clinicians, with whom we work closely to make sure that patients receive local oversight and follow-up after consultations. We also run online medical education events for local clinicians to help disseminate best practice, and enhance the training and knowledge of local clinicians.”
Importantly, the company uses 5% of its profits to provide free consultations for patients who cannot afford the service. Prof Mehanna concludes, “The founders are all clinicians, and so helping people is in Docspert.com’s DNA.”
Docspert.com (www.docspert.com, name derived from doctor expert) is a start-up company, providing the first telemedicine platform to connect patients in the Middle East and Africa seeking medical opinions with international medical experts from the UK, USA and Europe￼, online and through videoconferencing, and so removing the need, cost and effort of travel.
Docspert.com provides services in over 37 medical specialties, and has offices in Cairo, Egypt and Birmingham, UK. Patients are able to request a videoconference with the specialist, or a medical opinion, or a multi-disciplinary opinion for complex cases, eg cancer, from a panel of up to 4 experts from complementary disciplines who convene to discuss the case, and give a joint opinion.
Docpsert.com was founded by four doctors in the UK and Egypt. The chairman, Prof Hisham Mehanna, is a world renowned head and neck surgeon working in the UK.