Award reflects company’s consistently high level of customer service
RICHMOND, VA, January 28, 2020 /Neptune100/ — Richmond Alarm Company is proud to announce their Hampton Roads office has debuted on the home service industry’s coveted Angie’s List Super Service Award (SSA). The award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List in 2019.
The Angie’s List designation is the second time Richmond Alarm has been recognized for providing top flight customer service in the past year. The company was also recognized as the National Gold Medalist for Customer Service as well as Customer Support at the American Business Awards in 2019.
“Service pros that receive our Angie’s List Super Service Award represent the best in our network, who are consistently making great customer service their mission,” said Angie’s List Founder Angie Hicks. “These pros have provided exceptional service to our members and absolutely deserve recognition for the exemplary customer service they exhibited in the past year.”
CEO Brian Vanderheyden commented, “We would like to thank Angie’s List for the recognition, our passionate employees that genuinely care about our customers, and our customers whose reviews generated this award. We appreciate our customers lead busy lives, so it’s incredibly humbling to know so many of them took the time to write about a great experience with our company. Please know we will never rest on our laurels; we will always be seeking new ways to enhance customer experience at Richmond Alarm.”
Angie’s List Super Service Award 2019 winners have met strict eligibility requirements, which include maintaining an “A” rating in overall grade, recent grade and review period grade. The SSA winners must be in good standing with Angie’s List and undergo additional screening.
Interested media should contact Richmond Alarm publicist Kathleen Hannon at (704) 912-0209 or via email at [email protected]
About Richmond Alarm
For the last 70 years, Virginia has depended on award-winning Richmond Alarm to protect families, property and businesses in the knowledge that “local equals accountability.” Possessing the only 5 Diamond Certified Central Monitoring Station in Central Virginia, multiple national awards for Customer Service and Customer Support, Richmond Alarm’s 25,000 customers enjoy 60% faster response times than the security industry standard. Richmond Alarm is a long-standing member on the coveted SDM 100, the industry ranking for the top security companies in the United States and enjoys an A+ rating from the Better Business Bureau.